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How to enter user credentials?

A step-by-step guide for users to enter their credentials within their profile.

  • Ensure you have the correct username and password from your credit vendor. 
  • Some credit vendors support separate credentials for hard and soft pulls. 
  • If you see only one set of fields to enter credentials this indicates your credit vendor uses only one set of credentials for both hard and soft pull. 
  • Your company may have multiple vendors activated and ensure you are choosing the right vendor.
  1. Click on your profile in the top right where your name is located 
  2. Click profile again in the drop-down 
  3. Click the Edit Profile button. 
  4. Click on the Actions tab
  5. Locate your credit vendor and enter your credentials. 
  6. Click Save in the top right.