How to Enable, Customize, or Create a Business Rule

Part 1: Enable a Built-In Business Rule

Use this option when a system-provided rule already fits your workflow.

Steps to Enable:

1. Go to Settings > Business Rules.
2. Use the search bar or apply filters to narrow down your results:
   • Trigger Type – what event activates the rule (e.g., Loan Updated)
   • Action Type – what the rule does when triggered (e.g., Set Value)
   • Activity Status – filter by Active or Inactive rules
   • You can also search directly by rule Name / Identifier
   • For example, search for BR-0052 / COC, which automatically sets the COC flag to Yes in Critical Dates when a Change of Circumstance occurs.
3. Click the  Edit Pencil to open the rule and review its setup:
   • Left side (Trigger): Defines what change in the loan file activates the rule
   • Right side (Action): Defines what the system will do when triggered—such as updating a field, sending a request, or creating a task
4. If the rule fits your needs, toggle Active ON
5. Click Save at the top

The rule will now run automatically whenever its conditions are met.

Part 2: Customize an Existing Rule

Use this option when a built-in rule is close to what you need, but requires adjustments.

Steps to Customize:

1. In Business Rules, search for the rule you want to adjust
2. Click the Copy icon next to the business rule to duplicate the rule
3. In the copied version, update the Trigger and Action to match your company’s needs
4. Toggle Active ON and click Save

Part 3: Create a New Business Rule

Use this option to build a rule from scratch, tailored to your specific workflow.

Steps to Create:

1. Click Create New Business Rule (top-right)
2. Enter a clear Name and Description
3. Choose a Trigger Type:
   • Loan Created
   • Loan Document Created
   • Loan Updated
   • Send Action Request
4. Choose an Action Type:

• • Create Loan Task

  • Send Action Request

  • Set Value

Define the Trigger

1. Click Edit Conditions > Add New Group
2. Search or scroll to find the field (e.g., COC Flag)
3. Click the + icon dropdown, select Updated Value, then click Add Selected
4. Choose an Operation Type, set the value (e.g., COC Flag = Yes), then click Save
5. To add more triggers, click Add New Group or Add New Group Item and follow the same steps.

Define the Action

1. On the right side, click the Edit Pencil
2. Click Add New Property button
3. Search for the field to update, click the + icon, then Add Selected
4. In the pop-up, select a Setter Type, enter a value (e.g., current date), and click Save
5. To add more actions, click Add New Property again and follow the same steps.

Finalize the Rule

1. Review your trigger and action setup
2. Toggle Active ON
3. Click Save to finish

Your new rule will now run automatically based on the conditions you’ve defined—such as logging the date when the COC flag is set to Yes.

Questions? Contact us at support@spherelos.com — we’re here to help.